Browsing Category Ask The Concierge

The Hotel Portsmouth, NH, USA

Tuesday, April 25, 2017

Joshua Labbe knows New England. Having grown up on the beach in South Portland, Maine, he loves all the "wonders" of the state, including tourism's seasonal ebb and flow of summer bustle and winter quiet - a rhythm endemic to seaside towns.  In his role as General Manager at The Hotel Portsmouth, a member of the Lark ...

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Marriott Hotel, Brisbane

Tuesday, April 11, 2017

Niall Charles has worked at the Brisbane Marriott for three years. He started with the Stamford Plaza Brisbane as a porter so that he could move closer to the city but never thought he would pursue a career in hotels.  Five years later he is Assistant Manager – Concierge Department, and still happily parking cars, ...

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Room Mate Giulia, Milan, Italy

Tuesday, April 4, 2017

Juliana wears the Guest Relations badge at Room Mate Giulia in Milan, housed in an austere-looking building which was formerly a bank’s offices, just a stone's throw from the Duomo. Inside, the experience is much warmer, and a lot more fun. Room Mate Hotels say that the best way to travel is visiting friends so they’ve conceived each of their hotels as a ...

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Ovolo Hotel, Woolloomooloo, Sydney

Tuesday, March 28, 2017

Tanya Ritter is with the heritage-meets-modern-luxury Ovolo Hotel located harbour-side, on Woolloomooloo Wharf. Location-wise, it is perfect: just a short stroll from the trendy inner-city eastern-suburb hubs of Potts Point and Kings Cross, and 1.5 kilometres east of the Sydney central business district. We asked Tanya to share her cheat-sheet for getting the most out of a stay on picturesque ...

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Chairmaker’s House, Victoria

Tuesday, April 18, 2017

Genevieve Wearne is the Chief Concierge for the Flop House portfolio of nine luxurious local lodgings in Victoria's Macedon Ranges and Goldfields. We asked her for an insider's guide to Kyneton... Genevieve Wearne Your most popular request... The most popular request from guests is to borrow bikes to do a tour of the town. We provide complimentary ...

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SoHo Grand, New York

Tuesday, March 21, 2017

Chef Concierge Carmen Da Silva of luxury downtown boutique hotel SoHo Grand has been described as the woman with her finger on the pulse of all things downtown.  SoHo Grand sits on Broadway in Manhattan's iconic SoHo district, alongside world renowned art galleries, boutiques and restaurants. Voted one of the top 100 places to stay worldwide, the hotel's ...

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