Browsing Category Ask The Concierge

Ovolo Inchcolm, Brisbane


Tuesday, April 16, 2019

This week, we're delighted to meet Freya, "a GSA / Delight Agent at Ovolo Inchcolm in Spring Hill Brisbane". Freya was born in Toowoomba which is 1.5 hours from Brisbane, "however," Freya says, "I've lived in 22 houses and 3 different states since then, so it's funny I've ended up so close to my origin". Freya ...

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Carlton Hotel Singapore


Tuesday, April 9, 2019

Singapore-born Concierge Ali Aktar has worked at Carlton Hotel Singapore, a member of the WorldHotels Collection, for almost two years, having been in the hotel industry for 18 years. One of the things he loves about his role is sharing traditions and cultures with people, "and learning about theirs in the process". Well, today it's Ali's turn to share ...

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Among the blooms on Crofters Fold Estate


Tuesday, April 2, 2019

If you're a fan of gorgeous gardens - especially those blooming with gorgeous peonies, read on! You' love this week's Ask The Concierge, fresh from the Macedon Ranges area of Victoria...  About the owners Hello. We are Danielle and Ashley, owners and Lodge-keepers at Crofters Fold Estate, an artisanal Rose and Peony farm and sparkling wine vineyard ...

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Tiny holidays


Tuesday, March 26, 2019

The world of travel never ceases to amaze and this week, we discovered that In2thewild Tiny Holidays won't tell us where their off-grid, tiny cabins until two days before a stay! It's only then that guests are provided with "detailed instructions and embark on an adventure to find and unlock their secret hideaway!" Such a cool ...

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Kimamaya by Odin


Tuesday, March 19, 2019

Concierge Peter has worked at Kimamaya by Odin, in Hokkaido, for six years. UK-born, Peter has lived in Japan for almost 10 years, with six of them at Kimamaya by Odin and the previous three years in Japan's south, on the main island of Honshu. Being a small property,  Kimamaya by Odin allows Peter to interact with guests ...

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How to give Bali locals ‘an extra smile’


Tuesday, March 12, 2019

Dipa, the 22-year-old Balinese concierge at Bloomfield Hotel in Bali, loves his island home. When Dipa has a day off, he goes trekking to Mount Batur or hangs out at the local Banjur Hot Springs, with his friends. He says he also loves knowing that guests who stay at his hotel love his island. What a ...

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