Browsing Category Ask The Concierge

Sri Panwa, Phuket, Thailand


Tuesday, December 12, 2017

Po Yan “Suki” Yu is Manager of the luxury Phuket resort Sri Panwa, an island paradise situated on the south-eastern tip of Phuket and perched atop Cape Panwa, occupying the peninsula in its entirety. The resort is renowned for its breath-taking panoramic ocean views and unobtrusive service. Suki met Sri panwa’s Managing Director, Vorasit “Wan” Issara, while studying at ...

Read more

Mona, Tasmania


Tuesday, December 5, 2017

Janelle Noble is the Concierge at the MUSEUM OF OLD AND NEW ART (Mona), Australia’s largest private museum. Mona is located in Berriedale, a 15-minute drive from Hobart’s centre, or 30-minutes by fast ferry from Hobart’s Brooke Street Pier. Mona houses ancient, modern and contemporary art and was founded by philanthropist and collector David Walsh in ...

Read more

Holyrood House, Daylesford, Victoria


Tuesday, November 28, 2017

When Andrew Matthews and Keith Cleur first set their eyes on Daylesford's Holyrood House - known locally as the 'Duchess of Duke Street' - they were immediately attracted to its history and a beautiful, yet somewhat overgrown garden. Historically, the Victorian-era country house was both the first Daylesford property to have electricity connected and Daylesford’s first fine-dining ...

Read more

Shangri-La Vancouver, Canada


Tuesday, November 28, 2017

Jarren MacDougall is Chef Concierge at the Shangri-La Hotel, Vancouver, on Canada's west coast. Jarren was born in Vancouver but had the opportunity to live in the UK and Ireland for many years. His time away really showed him how special and beautiful Vancouver is. He has worked at the hotel for going-on eight years and has always enjoyed helping people. Working ...

Read more

Shangri-La Bosphorus, Istanbul, Turkey


Tuesday, November 21, 2017

Hallil Tinaztepe is the Concierge at the Shangri-La Bosphorus in Istanbul, Turkey. He has been a hotelier for 27 years, and lived in Instanbul for 40 years however, only recently did he start working at Shangri-La Bosphorus Istanbul. Hallil was attracted to the hotel by the Asian hospitality culture, its popularity, and its location on the shores of the Bosphorus. Let's take a trip to ...

Read more

andBeyond Grumeti Serengeti Tented Camp, Tanzania


Tuesday, November 14, 2017

Kenneth Malcomess is Lodge Manager with andBeyond Grumeti Serengeti Tented Camp which lies right in the path of the Great Migration and its dramatic river crossings, in Tanzania. Twenty-eight years old and from Johannesburg, South Africa, Kenneth has been with andBeyond for six years and in his current role for under a year. Kenneth has always had a passion for the bush and ...

Read more