By Catriona Rowntree
Anantara The Palm Dubai Resort's Chief Concierge is Oussama Itani. The resort features the United Arab Emirates’ only over-water villas and "offers all the elements for a luxurious escape on Palm Jumeirah, a man-made marvel that lies close to the city centre while feeling far away". Oussama was born in Beirut, Lebanon and started his hospitality career there in 2000, as a bellman ...
Concierge David Reynolds from Sir Stamford Circular Quay has a wealth of industry knowledge, having worked as Chief Concierge for a number of luxury hotels, and being born and bred in Sydney, he also knows the city like the back of his hand. David, who was actually one of the first Les Clefs dÓr members in ...
Eiji Tanaka is the Head Concierge at Shangri-La Hotel, At The Shard, London, where he has enjoyed working for the past three years. He was born in Nara, which used to be Japan’s capital city, and in 1999, he moved to London to study and started his first job, as a luggage porter. He commenced hotel management school in ...
Nguyen Manh Luan is the Guest Services Agent at Anantara Hoi An Resort, Vietnam. Luan has been working at Anantara Hoi An for nearly five years, first as a concierge and later transferring to his current position as a guest services agent. Luan is originally from Hoi An and he particularly enjoys showcasing his home town - a ...
Maitree Yaipun, concierge at Anantara Mai Khao Phuket, Thailand, has the honour of being the only Les Clef d’or concierge in Phuket, and one of just 95 concierges 'holding the keys' across Thailand. Maitree loves the fact his hotel is surrounded by lush Nature: Forests of trees; lagoons; the Andaman Sea; and Sirinath National Park, a peaceful area of ...
Concierge Simon Lukac has worked at the Grand Hotel Kempinski High Tatras, located in the mountains of High Tatras, Slovakia, since 2011. For Simon, it is the constant and direct contact with guests, especially families with children, that he likes most about his job. "I am very happy to see them satisfied, and I am sure that ...