Browsing Category Ask The Concierge

Mandarin Oriental Atlanta


Tuesday, January 8, 2019

Janice Dempsey is the Chef Concierge at the Mandarin Oriental Atlanta, President of The Concierge Society of Atlanta, and a Member of Les Clefs d'Or Ltd, USA. Janice has worked as a concierge for a decade, having previously served in the airline industry for many years as a Flight Attendant. Born in Munich, Germany, and reared in Atlanta, Georgia USA, ...

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The Middle House, Shanghai


Tuesday, January 1, 2019

Mr Edwin Liu, the Assistant Director of Guest Experience at The Middle House, a Preferred Hotel, started his career in 2010 after graduating from university. He was born and raised in Hong Kong and spent the majority of his hotel career with The Upper House in Hong Kong until he moved to the magical metropolitan city ...

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Room Mate Gorka, San Sebastian, Spain


Tuesday, December 25, 2018

Harri Inurrieta is one of the concierges at the hotel Room Mate Gorka, in the centre of San Sebastian, which opened in August 2018. San Sebastian-born, he has worked as a concierge in different hotels of the city since 2007. In his own words, he knows "this marvellous city very well" and believes it is "one of the ...

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Mandarin Oriental, Paris


Tuesday, December 18, 2018

Adrian Moore is the Assistant Chef Concierge at Mandarin Oriental, Paris, a contemporary hotel, with service inspired by its Oriental heritage. Adrian was born in Toronto, Canada, and grew up Pennsylvania and New Hampshire. Let's find out where Adrian advises his guests to go when in Paris... Adrian Moore, centre. His favourite locale when enjoying a day ...

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The Anam


Tuesday, December 11, 2018

Herbert Laubichler-Pichler is General Manager of The Anam, on Vietnam's Northern Cam Ranh Peninsula, 30 minutes from Nha Trang city which is an hour's flight from Ho Chi Minh City, or an hour and a half from the capital, Hanoi. The resort boasts over 300 metres of absolute beach frontage on one of the world’s most ...

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A journey to the heart of the nation


Tuesday, December 4, 2018

Aren't Concierges lovely people?! Meet Caitlin Jarosz: a people person who loves her city and her job. Born and raised in Melbourne, she moved to Canberra in 2013, and has worked at EAST Hotel, in Kingston, for just under two years. Her favourite thing about her role? "Everything! This job allows me to build amazing relationships ...

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