Browsing Category Ask The Concierge

Tiny holidays

Tuesday, March 26, 2019

The world of travel never ceases to amaze and this week, we discovered that In2thewild Tiny Holidays won't tell us where their off-grid, tiny cabins until two days before a stay! It's only then that guests are provided with "detailed instructions and embark on an adventure to find and unlock their secret hideaway!" Such a cool ...

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Kimamaya by Odin

Tuesday, March 19, 2019

Concierge Peter has worked at Kimamaya by Odin, in Hokkaido, for six years. UK-born, Peter has lived in Japan for almost 10 years, with six of them at Kimamaya by Odin and the previous three years in Japan's south, on the main island of Honshu. Being a small property,  Kimamaya by Odin allows Peter to interact with guests ...

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How to give Bali locals ‘an extra smile’

Tuesday, March 12, 2019

Dipa, the 22-year-old Balinese concierge at Bloomfield Hotel in Bali, loves his island home. When Dipa has a day off, he goes trekking to Mount Batur or hangs out at the local Banjur Hot Springs, with his friends. He says he also loves knowing that guests who stay at his hotel love his island. What a ...

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Hot damn, it’s Rotterdam!

Tuesday, March 5, 2019

Caithlyn (22 years) and Ashley (28 years) are the dynamic duo who "work at the most awesome hotel of Rotterdam: Room Mate Hotel Bruno!", in the Netherlands. Caithlyn was born in Rotterdam, and "after one day of having an amazing time" she had to move to her real home which is in a "small boring town ...

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Island time

Wednesday, February 27, 2019

Saddam Hussain is Residence Operations Manager at the Amilla Fushi, a member of the WorldHotels Collection. Born in the South Maldives, on Laamu Atoll, Saddam has worked at Amilla Fushi since its pre-opening in November 2014. He loves the fact he meets new people every day and has the opportunity to "fulfil all their requests to the best of ...

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Kempinski Seychelles Resort Baie Lazare

Tuesday, February 19, 2019

Svetlana is the 'Lady in Red', aka chief concierge, at Kempinski Seychelles Resort Baie Lazare. Originally from Russia, Svetlana's love of the ocean and water activities, such as diving, snorkelling, surfing and paddling, has drawn her to the Seychelles - " of the best places in the world to enjoy the ocean to the maximum", ...

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