Palais Hansen Kempinski, Vienna, Austria

by Tuesday, January 9, 2018
Daniel Wukovits is the Head Concierge at the Palais Hansen Kempinski, in Vienna, Austria. The Palais is located in the very elegant first district of Vienna on Ringstrasse Boulevard, and is surrounded by embassies, consulates, law firms, investment and banking firms as well as architect and designer showrooms. The building itself is in the beautiful Renaissance Revival-style that dates back to 1869-1873 (originally built for the world exposition). Daniel is a real Vienna expert: Born and raised in the Austrian capital, he knows the city like the back of his hand. He has been part of the Palais Hansen Kempinski team since the pre-opening and he helped create the charm of the hotel since its very beginning in 2013. At Palais Hansen Kempinski, Daniel now leads a large team of eight persons, instilling in them his zest for life and his love for what he does. Daniel is also a member of the renowned Les Clefs d’Or concierge association. One cannot help but believe him when he waxes rhapsodic about Vienna, describing the locals in loving and humorous detail or talking about his favourite spots in town. Let’s join Daniel on a mini-tour of the highlights of his home town…

Daniel Wukovits.

Most popular request…

The most popular requests are the classics: Tips for restaurants, sightseeing and must-dos in Vienna. But I also get extraordinary requests like organising the transport and shipping of a puppy or buying Champions League final tickets on the same day of the match. Once, I got plane tickets for a box of chocolates that was so precious to the owner it had to be transported in the passenger area in its own seat.

Favourite locale when enjoying a day off…   

The Heurigen are typical Eastern Austrian taverns where local wine makers serve their new wine and home-made specialities. It is a must-do for tourists in Vienna, because a visit to a Heurigen is a typical, Viennese evening programme. I especially like the Heurigen venues in Grinzing and Stammersdorf. When I’m not in the mood for Austrian delicacies, I enjoy the Asian kitchen in one of the many, good, Asian restaurants in Vienna.

Best coffee in the city…

With Vienna’s world-famous coffeehouse culture it is nearly impossible to tell who serves the best coffee. But I always recommend the Café Central and the Café Diglas. Café Central is in a beautiful historic building and they have a huge variety of sweets and pastries. You have to try the Kaiserschmarrn when you are there. In summer, Café Diglas is perfect for a sightseeing break. You can enjoy the best Palatschinken in town while sitting in the beautiful outdoor garden.

Where we must go for lunch…

If you want to try Austrian food, I advise you to go to the Zum Weißen Rauchfangkehrer. Their dishes are delicious and they have a good selection of Austrian wines.

It’s a rainy day outside but we want to explore, what we should do…

There are more than 300 museums in Vienna, so a rainy day is no problem. The famous museums like the Kunsthistorisches Museum, the MQ, or the Belvedere are always worth a visit. I also recommend the Hofburg museum and especially the Schatzkammer with the crown jewels and treasures of the Habsburgs. If you are not so fond of museums  you can do Time Travel Vienna, or you can visit the Therme Wien, a hot springs and spa centre.

An absolute must-do or must-see before leaving Vienna…

You can’t miss the Schönbrunn castle. There are always a lot of tourists, but I can give you some tips to avoid the masses and get the perfect view of the castle.

What he loves about his hotel…    

I love the design and the architecture. The historic substance of the building is perfectly combined with the modern style of the hotel. Our breakfast is legendary, the beds are really comfortable, and I’m sure we have the nicest staff a hotel could have.

Anything else we should know when visiting Vienna…

Vienna has ranked the highest for quality of living, for the 8th year in a row now and this doesn’t surprise me. Vienna has a great history and culture and is a really safe capital. I like to point out the high quality of the drinking water. A lot of guests are not used to drinking tap water in a big city like Vienna, but I always tell them to try it – it’s much better than any bottled water you can buy.

 

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